Search the guide
Use the Help Center when you need a step-by-step explanation of a Gatepass feature.
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Preparing your Gatepass workspace
Loading workflows, responses, channels and verified records with a clean secure view.
Help center
Read setup guidance for creating forms, managing responses, ID cards, event badges and exports.
Open guide →FAQ
Find quick answers about free limits, PayGo packs, templates, publishing and verification.
View answers →Contact support
Send a support request that can be reviewed from the Gatepass admin messages area.
Send request →Pricing and packs
Check Free Mode, response packs, ID credits, event attendee packs and duration add-ons.
See pricing →How to get help faster
Choose the right support path before you submit.
Most questions are solved faster when you start with the right route. The guide is for learning, the FAQ is for quick answers, and the contact form is for issues that need admin review.
Check the FAQ
Use the FAQ for fast answers about limits, packs, templates, publishing and account access.
Send full details
Tell support the workspace, project name, issue type, what you tried and what happened.
Support queue
Requests move from received to review and resolution.
RequestBilling pack question
Workspace and issue details received.
ReviewAdmin checks usage
Plan, pack and entitlement reviewed.
ResolveClear next step
User gets guidance or account update.
Support topics
Help that matches the active Gatepass products.
No old monthly plan language, no inactive AI promises and no workflow-kit confusion.
Account and workspace
Login, workspace access, profile setup, team members and account status.
- Signup and login
- Workspace access
- Profile setup
Standard forms
Creating forms, publishing links, collecting responses, reviewing entries and exports.
- Form builder
- Responses
- CSV exports
ID capture
Collecting ID records, reviewing submissions and generating approved ID cards.
- ID records
- Card generation
- Photo fields
Events and badges
Event registration, attendee limits, ticket passes, badges and check-in preparation.
- Attendees
- Badges
- Passes
Billing and PayGo
Free Mode, response packs, ID credits, event packs, duration and admin grants.
- Free Mode
- PayGo packs
- Usage limits
Verification and exports
Verified records, QR checks, export files, reports and data handling guidance.
- QR verification
- Reports
- Exports
Still need help?
Send one clear support request with the exact project details.
Include your workspace name, form or project name, issue type, screenshots if available and what you expected to happen.